Air Care Gap Analysis

Air Care Gap Analysis Dynamic Every aircraft organization has its own special activity and long haul techniques. Much the same as in different businesses, for example, the rural, banking and assembling segments, carrier enterprises over the globe have diverse goals.Advertising We will compose a custom article test on Air Care Gap Analysis explicitly for you for just $16.05 $11/page Learn More They get freight ships, tourists’ little streams, military air artworks and private prattled creates. Albeit every one of them fall in a similar industry, one of the planes confronting solid rivalry is the passengers’ plane. These aircrafts need a ton money related cash-flow to effectively run while simultaneously, the business is overwhelmed by numerous players. Furthermore, these business planes work with multicultural clients, who have various convictions and comprehension. Accordingly, the business is confronted with a major test of guaranteeing that all their customers’ needs are met. On the off chance that an organization neglects to accomplish this, it may hazard its endurance in the market. In this paper, an example study is taken from Air Care and their capacity to make fulfillment to their clients. The examination is, be that as it may, concentrated on the clients point of view and fulfillment levels over administrations being accomplished by the business (Fattah 2011). Acquaintance With consistently expanding day with day rivalry among businesses, there has been a major acknowledgment for directors to intently screen their working condition through fiscal, specialized and client levels of effectiveness. Quality arrangement is imperative for any industry to develop. This paper has a goal of examining the degree of customers’ fulfillment among Air Care. To do the exploration, 10 clients were haphazardly inspected among the individuals who ordinarily utilize the administrations of Air Care.Advertising Looking for exposition on business financial matters? How about we check whether we can support you! Get your first paper with 15% OFF Learn More The clients were taken through study examiners dependent on SERVQUAL model. The surveys comprised of 22 inquiries, which estimated all degrees of experience and desires in the business (Shaw 2004). Writing Review Due to immaterial nature of administration, characterizing administration quality and fulfillment has gotten hard to accomplish. Administration quality investigates are taken by the most acknowledged SERVQUAL model (Fattah 2011). Since the improvement of this apparatus, scientists from everywhere throughout the world have applied the twenty two thing scale in contemplating administration quality across different parts of enterprises. This paper depends on the connection between the specialist organizations and their clients in wide extension over formation of fulfillment in the division. To build up this framework, quality estimation markers should be recognized after which a framework c an be created to empower the usefulness of the pointers. Among those pointers are the criticisms from the clients over sympathy, confirmation, dependability, responsiveness, and physical assets. Carrier businesses as specialist organizations with coordinated communication with the clients need to grow tight vital estimates that will empower them to hold just as pull in more clients. Since the nature of administration sends all the more long haul effect on the clients, other unmistakable items and players in the administration business ought to guarantee they have great techniques to deal with their customers.Advertising We will compose a custom exposition test on Air Care Gap Analysis explicitly for you for just $16.05 $11/page Learn More To accomplish these, aircraft ventures need to build up a remarkable enrollment and screening framework to guarantee that their clients are happy with the administrations given. Moreover, they ought to have prepared preparing projects to adapt to t he consistently changing aircraft field. This additionally makes the organizations use research guided preparing projects and consistent acclimations to accomplish most extreme yield. Client and worker relationship is seen both as an advertising procedure by the players in the business and as a yield quality technique (Czincota 2009). Philosophy This examination was completed with an example of 10 subjects haphazardly tested from most successive Air Care clients in the area. The Respondents were reached and advised over the examination. They were educated about their privileges, duties and moral contemplations. The 22 thing poll dependent on the most suggested SERVQUAL model was used(Kotler 2002). The poll controlled followed two unmistakable gathering. First area depended on the desires for Air Care customers’ desires (E); the following part checked the Experience level of clients (Ep). Likert scale was then evolved dependent on the 22 things. The scale was seen as the best as it confines the responses to a quantifiable level that is additionally simple to register. Before the polls could be controlled, the members were first educated on the best way to deal with their inquiries, for example, checking and choice of replied (Fattah 2011). All the given polls were returned addressed properly. The reactions of every one of the 10 respondents were recorded. The accompanying score scale was used;Advertising Searching for exposition on business financial matters? We should check whether we can support you! Get your first paper with 15% OFF Find out More Unequivocally Agree =5 Agree =4 Fairly concur =3 Disagree =2 Strongly Disagree =1 Survey: underneath poll has two sections. The initial segment is positioning Air Care as per the desire for the example gathering. The following one shows their discernment Fig1. Poll Statement Score Excellent carriers to have present day types of gear Perfect aircrafts have engaging condition. Representatives in great aircrafts must be slick Appealing archives are relied upon to be available in immaculate carriers Airlines have productive procedures Airlines are client centered and give full considerations to its clients There is proficiency in timing of procedures They stick to time and guarantees Their records are sans blunder Employees are continually ready to help clients Employees discuss viably with clients Employees are prepared to give the clients help The reactions of workers rush to clients Employees are fearless Customers security is guaranteed Employees are exceptionally mindful Employees a re proficient to clients issues Airlines give singular consideration Convenient working hours Employees offering individual administrations Airlines put their clients in any case Employees comprehend their clients Survey: Air Care discernment. Fig 3 Questionnaire Statement Score Airlines have great present day gear There is an engaging situation. The workers are perfect Appealing reports The procedures are proficient Airlines are client centered and treat their clients appropriately There is productivity in timing of procedures They hold fast to time and guarantees Their records are without mistake Employees are continually ready to help clients Employees discuss adequately with clients Employees are ever there for clients help Employees are prepared to give the clients help Employees are certain Customers security is guaranteed Employees are exceptionally mindful Employees are learned to clients issues Airlines give singular consideration Convenient working hours Employees offering individual administrations Airlines put their clients in any case Employees comprehend their clients The example size circulation was portrayed by the dispersion table. Mean standard deviations were then registered and T-test was done so as to test huge contrasts of the example implies. All the apparatuses were applied to guarantee that the appropriate responses were as exact as could reasonably be expected and could give a simple investigation. Discoveries and Discussion Figure 1: Demographic profile of the respondents Age Male Female Total 12-22 2 1 3 23-33 1 2 3 34-44 1 2 44-54 1 64 1 Total 5 10 Service Gap Analysis Service hole dependent on the experience and desires for the clients was then broke down according to the 22 thing polls. During the computerization, the information were entered by three particular word related gatherings. The individuals who worked in the open segment were recorded as (open), the individuals who worked in private area were recorded as (private) and the individuals who were jobless were (none). The order was seen as simpler to execute, easy to convey out when contrasted with when the age was utilized. Also, most clients were seen as utilized either as experts or just looking for work or exchange openings (Haridasini 2011). Conversation From the consequence of the three significant gatherings for example general society, private and none, all had a great deal of assumptions regarding physical assets, as appeared in Appendix A. The dependability, be that as it may, has never met the desires. Thus, the degree of confirmations and responsiveness was extremely high. Most clients saw next to no sympathy averagely. Most clients accept that workers don't give a lot of consideration to their clients. Thus, there was a solid difference on humane nature of the representatives towards their clients. The carrier business as a specialist co-op with balanced clients association needs to grow tight key estimates that will empower them to hold just as pull in more clients. Feeling of request was emphatically noted to be deficient in the Air Care (Haridasini 2011). The greater part of the items handed-off needed tastes of advance from the workplaces to the lodges. Workers additionally neglected to give a snappy reaction to their clients. In light of the examination

Personal understanding of crime commission Essay

Individual comprehension of wrongdoing commission - Essay Example Mr. X is an accomplished showcasing official in a fair size stock dissemination firm. He is very much respected by the administration for his extraordinary exhibition in showcasing and client maintenance. He has assumed a critical job in improving company’s turnover by extending the business region and by giving great client assistance. Undoubtedly, the individual is all around perceived for his duties in social, political, and strict establishments. As the circumstance is too mind boggling to even consider standing, he would look for the best yet useful other option. He comprehends that the best way to get cash is to dupe his manager. In any case, $4000 is definitely not a modest quantity to remove without the information on the business. In spite of the fact that he gets great measures of every day assortment that surpasses 4000 dollars, he is responsible to the bookkeeping segment for each cost. Simultaneously, Mr. X doesn't approach some other source with the exception of the sums he gathers from clients. When the source is resolved, the individual would dissect the potential outcomes of keeping away from quick effects of the follow up on him just as on the association. The method of activity is exceedingly essential to him since he needs to decrease the ensuing impacts of the activity. He wouldn't like to ruin his vocation and economic wellbeing or to place his organization in a difficult situation. The sole target is to manage the current circumstance. Mr. X takes the rundown of indebted individuals and recognizes the clients who are generally subject to the organization. Organization permits credit to a specific breaking point as the piece of its financial arrangement toward potential clients. Equalization assortment isn't a simple assignment; and besides improper methodology may bring about client disappointment. As the market is exceptionally forceful, permitting credit is fundamental for client procurement. Mr. X realizes that if 4-5 clients dispatch their due sums, it would effectively meet his necessity. Be that as it may, it isn't sensible to compel them for a prompt

American Indian Movement Research Paper Example | Topics and Well Written Essays - 1500 words

Native American Movement - Research Paper Example The progressive development pulled in the regard for the FBI specialists that set out to devastate them. During the 1970s, there was a contention among AIM and the FBI specialists. Later on, the pioneers were attempted in court. The paper will feature the historical backdrop of the development utilizing the points of view of various humanist creators. Just scarcely any sociologists picked the investigation of American Indian or a Native American populace in the nation. A portion of the reasons on why the subject is well known could be the Indians speak to a little gathering that 1980s measurements outlines 1 percent of the whole American populace. Sociologists see that regions of ethnicity, race, and intergroup relations lie in the contention of the locals to pick up citizenship in American culture. A large portion of the sociologists know about the Indian issue that is the vital open issue that faces the United States. The narrative of how Indians change in the perspective on the prevailing society from being a significant obstruction to the development of United States to being a minor aggravation toward the Western states and networks is a captivating, sociological, chronicled, and political undertaking that merits more consideration from sociologists than it has gotten. Josephy (1982) Now That the Buffalos Gone: A Study of Todays American Indians is a finish of thirty years relationship with the American Indians. His diaries clarify their requirements, concerns, and issues in an individual, uncovering, and chronicled way. The book has seven sections where three are recorded, and three are contemporary, and one anticipates concerning the future (Josephy, 1982). Every section inspects a significant contemporary Indian concern. A portion of the issues investigated incorporate Indians will suffer, Indian self-assurance, chasing and angling rights, water rights, racial generalizations, land rights, and otherworldliness (Josephy, 1982).Each section presents a bind of past strategies to the current concerns. Indian individuals voice their emotions, talk, dreams, and dissatisfactions in a

Choosing an Article Writer Service

Choosing an Article Writer ServiceAnyone who has researched article writing knows that there are several service providers out there offering writer's services. Unfortunately, there is often no one source from which you can purchase your own writer service, because most service providers are either renting their writers or offering to pay you for your article.The truth is, you don't need to pay for the best quality article writer service available. You only need to find a service provider that offers an affordable price.If you look at a few articles published on article directories, you will probably notice that the writer service does not charge a flat fee. You might wonder why a service provider would offer you a flat rate for your article, and you would be right. In some cases, you can take advantage of this strategy and write an article yourself for a fraction of the cost of hiring an in-house writer.However, it is important to understand that when you are writing your own writer service, you are working for yourself. Although it is understandable that you would want to save money on the service you use, you need to ask yourself what benefits you are getting from doing so. Does it make any sense to pay someone else to write articles?For instance, if you use a professional writer, you are paying them for their time, not for their expertise. It makes no sense to pay someone else to do the work for you if you can do it yourself, right?On the other hand, if you are using an in-house writer, you will find out very quickly that they do not know how to write articles. What is the point of having someone write your articles if you do not trust their work?So you see, there are many considerations that you have to make when choosing an article writer service. You need to consider the benefits you get from using their service, as well as the costs you pay. And you need to make sure that you find a writer service that is affordable for you.

Cultural Relativism And Its Impact On The World - 1915 Words

Cultural relativism is the idea that all cultures are equal and no one is better than another. This way of thinking was created and elaborated on by three main philosophers. Franz Boas, Alain Locke and Robert Lowie were nineteenth century philosophers who shaped the ideas on concepts of Cultural Relativism. These three men focused on the idea that one cannot judge other cultures because they only see through eyes that have been influenced by their surroundings. They used relativist ideas that existed already and expressed them on the world and the many different cultures that exist in it. They created a mainly atheistic viewpoint in which the idea of a central moral truth and a higher power was discounted. Only the people within a culture could create moral codes and laws for themselves. Franz Boas was born on July 19, 1858 in Minden, Germany. Boas grew up in a well educated family and was encouraged to follow his own beliefs and think for himself. From a very young age, Fran z Boas was interested in natural history and studied it throughout his years of schooling. He continued his studies and graduated with a degree in physics, even though he considered himself more of a geographer than a physicist. This interest in geography is what drove him to delve deeper into the ideas of cultural difference and led to the beginnings of cultural relativism. Through his studies, Franz Boas became drawn to anthropology, the study of humankind. He became interested inShow MoreRelatedCultural Relativism in Business1590 Words   |  7 Pages Topic: Cultural Relativism In Business Submitted to: Mr. Mehmood Ul Hassan Khalil Submitted by: Waqas Shehzad Class: BBA 5D Cultural Relativism: Cultural relativism is the view that all beliefs are equally valid and that truth itself is relative, depending on the situation, environment, and individual. Those who hold to cultural relativism hold that all religious, ethical, aesthetic, and political beliefs are completely relative to the individual within a cultural identity. Cultural relativismRead MoreCultural Relativism1386 Words   |  6 PagesJames Rachels essay titled The Challenge of Cultural Relativism is more of a critique over what philosophers call Cultural Relativism. A theory in which states that there is no real sense of morality and that it is one’s own culture that makes up their own morality. A lot of people tend to reason things in the way that Cultural Relativists might, by saying things such as â€Å"Oh, well it’s what that culture does. It’s okay that they’re doing that† however, sometimes people think the opposite â€Å"No, itRead MoreThe Necessity For Objective Moralit y1600 Words   |  7 PagesMorality is a key component to every day life, and due to its large impact on the world, it is often a major topic of discussion and argument. Some people may infer that morality is nothing more than an individual concept, while others, like me, believe it cannot be altered for personal benefit. Accordingly, in this paper I will argue the necessity for objective morality, and furthermore, how if it happened to be objective, the world would be chaotic. While I understand that there are various situationsRead MoreCultural Culture And Its Impact On Our Multicultural World868 Words   |  4 PagesThe world we inhabit today is home to many different individuals representing several cultural and ethnic backgrounds that are all distinct from one another in some shape or form. In today’s modern world, there are struggles between preserving cultural practices and conforming to the notion of â€Å"progress†. Progress, at its core, implies subjectivit y. The word is open to interpretation by whomever, both having positive and negative impacts on our multicultural world. The positives usually come in theRead MoreThe Elements Of Moral Philosophy1407 Words   |  6 Pagespositives and negatives regarding the concept of cultural relativism, but his overall position is that cultural relativism is not a strong philosophy. On the flip side of that Immanuel Kant has a completely different ethical theory that is based around deontology. Despite its positives, cultural relativism cannot be defended against Rachels’ criticism, but Kant’s ethical theory cannot necessarily defeat cultural relativism either. Cultural Relativism is the idea that moral practices and social normsRead MoreBentham And Mill ( 1806-1873 ) And John Stuart Mill Essay1302 Words   |  6 PagesThe most important utilitarian’s in history are Jeremy Bentham (1748-1832) and John Stuart Mill (1806-1873). Bentham and Mill were very important individuals when it came to philosophy. Their theories has had a major impact both on philosophical work and also an impact when it comes too economically, politically, and socially. Utilitarian’s are consequentialist individuals who believe that actions are right inasmuch as they promote happiness. But Mill defines utilitarianism as a theory based onRead MoreThe Human Terrain System ( Hts )856 Words   |  4 Pagesa great deal of problems, which are not accounted for but turn out to have a huge impact on the world. Resulting in the false representation and thereby, harm, towards a specific community, the issue of cultural relativism and deaths/injuries to anthropol ogists Using anthropologists in situations like this causes false representation of the community and overall harm to those people, which is displayed to the world. For example, â€Å"Army appears to be using the anthropological information to betterRead MoreWhat is Female Circumsicion Essay997 Words   |  4 PagesFemale Circumcision The World Health Organization defines female circumcision as â€Å"a procedure involving partial or total removal of the external genitalia for cultural, religious, or non-therapeutic reasons(1).† It is commonly practiced by Muslims in Africa and various parts of the Middle East. According to Loretta Kopelman, there are over 80 million women who have had some variation of this procedure. Female circumcision is categorized into three types; Type one is the complete or partial removalRead MoreEssay on The Ethical Dilemma of Defining Moral Absolutes1266 Words   |  6 Pagesview comes into play in an attempt to further define moral guidelines that are relative to the perspective of a society’s cultural norms and beliefs. Robert Fuller and Peter Berger both highlight the positive and negative merits of each ethical point of view and ultimately come to loosely the same conclusion, that neither view is an absolute answer to the question of cultural values and moral beli efs. While both theories do have their positive merits, they also have some flaws that can only be resolvedRead MoreCultural Competence And Why Is It Important1027 Words   |  5 PagesCompetency 1 Understand cultural competence and why is it important especially for that have a diverse workforce. The United States has become increasingly a culturally diverse society. The understanding of cultural relativism in a multicultural working environment can be of a great importance to the success or failure of an organization. What is cultural competency? Before we explain it, let’s take a step back and analyze culture, cultural diversity, and Cultural relativism. Objective 1a: Define

Homelessness A Worldwide Public Health Crisis Essay

Homelessness: A Worldwide Public Health Crisis In the United States, there were approximately 564,708 people who were homeless on a single winter night in 2015 (Housing and Urban Development, 2015). Worldwide, acquiring an accurate picture of homelessness has proven challenging due to varying definitions country to country. Furthermore, data on homelessness has also proven to be extremely sparse in many parts of the world. The last worldwide survey was attempted by the United Nations. Based on the survey it was estimated that 100 million people were homeless across the world (United Nations, 2005). Considering the well-known negative effects that homelessness has on public health, these immense numbers indicate an increased call for action towards effectively combating homelessness. Prevention of homelessness for at-risk groups should be a greater focus for world leaders and policy makers. In addition, greater efforts should be placed on addressing the complex, underlying causes of homelessness and housing instability, as well as breaking down institutional barriers that often disenfranchise certain populations. Definitions of Homelessness The definition of homelessness varies throughout the world. Homelessness in the United States is often categorized as someone residing in places not meant for human habitation (streets, sidewalks, riverbeds, or in cars), emergency shelters, or in transitional or supportive housing. Federally, this definition can even include thoseShow MoreRelatedHomeless On A Single Winter Night Essay1507 Words   |  7 Pages2015). Worldwide, acquiring an accurate picture of homelessness has proven challenging due to varying definitions country to country. Furthermore, data on homelessness has also proven to be extremely sparse in many parts of the world. The last worldwide survey was attempted by the United Nations. 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This paper will examine the evidence of homelessness and analyse the media’s coverage of homelessness with postmodernist theory and then the feminist theory. The feminist perspective in theRead MoreEssay about Homelessness and mental illness3520 Words   |  15 Pagesï » ¿ HOMELESSNESS AND MENTAL ILLNESS: THE RELATIONSHIP by [Name] Course name Tutor’s name Institution City/State Date of submission Homelessness and Mental Illness Introduction A housing policy can be thought of as the efforts put in by a given government to transform a housing market(s) for the purposes of achieving social objectives. In most cases, a housing policy is meant to ensure that the general population has access to a home that is affordable. ForRead MoreWorld Social Policies And Health Care Policy And Inequality Policy1460 Words   |  6 Pageshousing, health care, unemployment, and the lack of education. 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T.H. White’s ”The Once and Future King” Essay Sample free essay sample

â€Å"There is nil. † said the sovereign. â€Å"except the power which you pretend to seek: power to crunch and power to digest. power to seek and power to happen. power to expect and power to claim. all power and cruelty springing from the scruff of the cervix. † †¦ â€Å"Love is a trick played on us by the forces of development. Pleasure is the come-on laid down by the same. There is merely power. Power is of the single head. but the mind’s power is non plenty. Power of the organic structure decides everything in the terminal. and merely Might is right† ( White 52 ) The most disposed subject for this paragraph from T. H. White’s The Once and Future King. The Sword in the Stone book is that it is human nature for adult male to seek for power. may it be for the good of others or non. This subject was delivered through a duologue literary device. We will write a custom essay sample on T.H. White’s †The Once and Future King† Essay Sample or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This is the portion where Arthur was in one of his early life escapades and Merlyn and he were away to seeâ€Å"the Emperor of these purlieus†. an old expressway. Arthur was asked by the expressway to talk for himself. and he didn’t know what to inquire. But alternatively. the expressway told him that there is nil except the power that he pretends to seek. The old expressway effortlessly laid down that it is human nature to want or seek for power. Some people deny their chase for it ; nevertheless. subconsciously. they wouldn’t say no if power comes beckoning the white flag in their doorsill. Men seek power because they believe that power is the solution to everything. They believe that power is the ultimate reply to their most basic of inquiries.â€Å"The power to crunch and the power to digest†is man’s manner of physiologically turning. of developing physical strength.â€Å"The power to seek and the power†to happen implies man’s ageless pursuit for truth and cognition.â€Å"The power to expect and power to claim†is man’s manner of being patient and delighting on the satisfaction of being exultant. Power is man’s manner of populating life. Power is human nature. Mention: White. Terence Hanbury.The Once and Future King. New York: G. P. Putnam’s Sons. 1958.

TranscendentalismRalph Waldo Emerson Essay Example For Students

Transcendentalism:Ralph Waldo Emerson Essay Transcendentalism:Ralph Waldo EmersonTranscendentalism, in philosophy and nature, is the belief in a higher reality than found in sense experience or in a higher knowledge than achieved by human reason. Transcendentalism upholds the goodness of humanity, the glories of nature, and the importance of free individual expression. In addition, it is maintained that an awareness of reality, or a sense of truth, is reached through reasoning by intuition. Transcendentalism also holds that material objects do not have any real existence of their own. Rather, these objects are diffused aspects of God, the Over-Soul. In its most usage, transcendentalism refers to a literary and philosophical movement that developed in the United States in the first half of the 19th century. We will write a custom essay on Transcendentalism:Ralph Waldo Emerson specifically for you for only $16.38 $13.9/page Order now Ralph Waldo Emerson, an American intellectual and author, helped leadthe transcendentalist movement, a movement that looked to individual intuition, rather than the scientific rationalism, as the highest source of knowledge. In Self-Reliance Emerson expresses his optimistic faith in the power of the individual achievement and originality. In Nature Emerson considers the over arching need to discover and develop a relationship with nature and God. Emerson also explains that the human sense of beauty depends on seeing things in relation to the perfect whole in his poem Each and All. Ralph Waldo Emersons transcendentalist beliefs are most evident in his essays, poems, and speeches. In Self-Reliance, Nature, and Each and All, Emerson strived to stress his beliefs in individuality, and his strong connection with nature, beauty, and God. Self-Reliance is Emersons strongest statement of his philosophy of individualism. What he is preaching, however, was not selfishness, but the presence of divine spirit in every individual. Emerson stressed the importance of being and believing in ones self and discouraged the copying of anothers image, Insist on yourself; never imitate Emerson also reveals the insignificance of consistency which clutters and clouds the mind, A foolish consistency is the hobglobin of little minds, adored by little statesmen and philosophers and divines. With consistency a great soul has simply nothing to do (pg. 190)Emerson is ultimately fascinated with the relation of the individual to the natural world. In Nature he described the feeling of unity with all beings, as he became part or parcel of God. Emerson feels that nature could take away egoism and repair all problems:In the woods we return to reason and faith. There I feel that nothing can befall me in life no disgrace, no calamity (leaving me my eyes), which nature cannot repair. Standing on the bare ground- my head bathed by the blithe air, and uplifted into infinite space- all mean egoism vanishes (pg.186)In those sentences Emerson is explaining that nature is so peaceful that you forget about everything else. That nothing can come between you and the natural world. No disgrace, no calamity nothing that nature can repair. Emerson also wrote, In the tranquil landscape, and especially in the distant line of the horizon, man beholds somewhat as beautiful as his own nature, (pg. 186) meaning that if a man would search deeply enough within himself he would find something as powerful and beautiful as nature to God, and felt the more connected one was to their environment and surroundings, the closer one would be to God. Lastly, Emerson believes that everything is created somehow fits together, like a puzzle, to from something he called the perfect whole. In Each in All Emerson explains that an object was not beautiful by itself. It needs its surroundings to have beauty and magnificence:The delicate shells lay on the shore; The bubbles of the latest waveFresh pearls to their enamel gave,And the bellowing of the savage seaGreeted their escape to me. .u2f7e7c3c63dc00ce040241c541a46c18 , .u2f7e7c3c63dc00ce040241c541a46c18 .postImageUrl , .u2f7e7c3c63dc00ce040241c541a46c18 .centered-text-area { min-height: 80px; position: relative; } .u2f7e7c3c63dc00ce040241c541a46c18 , .u2f7e7c3c63dc00ce040241c541a46c18:hover , .u2f7e7c3c63dc00ce040241c541a46c18:visited , .u2f7e7c3c63dc00ce040241c541a46c18:active { border:0!important; } .u2f7e7c3c63dc00ce040241c541a46c18 .clearfix:after { content: ""; display: table; clear: both; } .u2f7e7c3c63dc00ce040241c541a46c18 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u2f7e7c3c63dc00ce040241c541a46c18:active , .u2f7e7c3c63dc00ce040241c541a46c18:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u2f7e7c3c63dc00ce040241c541a46c18 .centered-text-area { width: 100%; position: relative ; } .u2f7e7c3c63dc00ce040241c541a46c18 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u2f7e7c3c63dc00ce040241c541a46c18 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u2f7e7c3c63dc00ce040241c541a46c18 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u2f7e7c3c63dc00ce040241c541a46c18:hover .ctaButton { background-color: #34495E!important; } .u2f7e7c3c63dc00ce040241c541a46c18 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u2f7e7c3c63dc00ce040241c541a46c18 .u2f7e7c3c63dc00ce040241c541a46c18-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u2f7e7c3c63dc00ce040241c541a46c18:after { content: ""; display: block; clear: both; } READ: The Importance of Mining Industry EssayI wiped away the weeds and foam;I fetch my sea-born treasure home;But the poor unsightly, noisome thingsHad left their beauty on the shoreWith the sun and the sand and the wild uproar. Each and All illustrates a transformation that Emerson took, changing from a disappointed and cheated young boy to a man who learns to appreciate the beautiful world in which he lives, Again I saw, again I heard, the rolling river, the mourning bird. Beauty through my senses stole, I yielded myself to the perfect whole. (Pg. 194-195)Ralph Waldo Emerson s transcendentalism beliefs all were most evident in his essays poems, and speeches. In most famous publications, he expresses his optimistic faith in the power of the individual, the power of beauty and nature, and the power of God and human intuition. His awareness and effort that he puts toward the true meanings in life cause him to become one of the most influential and respected leaders of the transcendentalist era. English Essays

Western-style Boarding Schools in China Essays

Western-style Boarding Schools in China Essays Western-style Boarding Schools in China Essay Western-style Boarding Schools in China Essay In numerous Asian nations, especially those of the previous British Commonwealth,Western-styleboarding schools have for quite some time been prevalent. British families living abroad sent their children to boarding schools to guarantee that they got continuous education inside of the British curriculum. Some of those foundations are set amongst the worlds most prestigious boarding schools;(Yumei, Y. 2008. 32). Be that as it may, the eastbound move of;first;class, name brand Western boarding schools is a recent wonder. There appears to have been little issue filling spaces. Western boarding schools popularity parallels the rise sought after for first class, name brand tertiary education in nations such as China, where an expandingwhite collarclass are moreworried withtheir youngsters accepting a degree from a particular college. In order to completely execute the state technique, it is important to enhance both the students ideologies and the political qualities, and also encourage the structure and argumentation of Maoist determination, so as to help accomplish Maoist modernization in China(Zarrow, P. and Bailey, P, 1993. 65). At the point when authorities everywhere throughout the nation dispatched another attempt to absorb popular culture into the school curriculum, what remained unaltered was thevigourwith which the state dependablyendeavouredto changemainstreamculture into something, including a political belief system or an incorporation of communist and Confucian educational standards. There are three groups of communications and encounters of concern: a) The joining of the collaboration of comrade quality education and unconventional propensities of general culture; b) Ordinary Chinese values and the negative effect of ordinary culture; c) The connections between teachers and students, and also between schools towards popular culture during class work (Cortazzi Jin, 1996a). The liaison amid mainstream culture, national education, Confucian education and conventional society is dictated by the force applied by the state. Despite the fact that the utilization of popular culture has become to be basic in not only class and energetic education, but also Confucianism, learning customary Chinese society have all been taken as structures for educational improvements. Considering the educational expenses, parents in China have as of late demonstrated a desire to send their children abroad to boarding schools. Be that as it may, for an expanding number of families, enrolling their children at a branch of aworld classschool can be less costly when the expenses of going to different nations and subordinate costs are considered. The Chinese are the biggest gathering of overseas students in numerous nations, including the UK and US. So far a large portion of theseareself-subsidized (i.e. family subsidized) postgraduate students, generally taking MA degrees. The Paradox of the Chinese Learner Western educators working in a Western social environment were inclined to take a fairly dismissive view towards Chinese students upon their arrival in significant numbers. Thus there were remarks, for example, So far as Far Eastern students are concerned it is a truism that, raised in a conformist educational system, they are happier with memorizing and reproducing information than with problem-oriented and more active teaching strategies. (Harris, 1995: 87 quoted by Ramburuth, 2000: n.p.) and: Thisapproach of coursepromotes surface or reproductive learning, which is at variancewith officially encouraged teaching innovations which utilize participative methods and problem-solving strategies to ensure deep transformational learning. (Harris, 1995: 78). There was an intense conflict between the Confucian and the western learning style in the range of English dialect educating. A bigger number of Chinese students started to travel out abroad for the English-style education system, yet it all started with the Western tutors educating the English language on the Chinese college soils. Western, transcendently Anglo-Saxon, educators believed that the open methodology was the right approach to tutor a remote language, yet they argued that Chinese education was all the while trying to utilize a version of the old sentence structure interpretation strategy (Ramburuth, 2001). The improvement of this sort of educating was the consequence of various variables in the West. One was that expanded travel set a premium on talking and listening aptitudes. Another was the need to make the subject fun so as to persuade a more extensive capacity scope of students to draw in with a branch of knowledge with a notoriety for being troublesome. InChinain any case, students did not flourish in this informative environment. There were numerous explanations behind this. They included physical impediments, for example, extensive class sizes of fifty students or more and little equipment. Aside from such physical confinements there were more profound social components. It was found that the progressions that had happened in the West after the Second World War had not taken put in China. These progressions can be described as student focused learning, peer-learning, the improvement of a more casual and vote based classroom environment, with advanced education students at any rate urged to consider educators to be partners or companions and work on a first name premise. Educators got to be facilitators instead of purveyors of information. The absence of accomplishment of eras of students in troublesome subjects, for example, arithmetic would be cured by supplanting an educator focused society of information in light of the careless memorisation and utilization of formulae by a learner-focused society of comprehension in light of individual disclosure. Disappointments in dialect learning were put down to motivational issues: dialect learning ought to be functional, stres sing correspondence, not scholarly study established in syntactic examination. Western educators in China found impressive imperviousness to informative instructing strategies. They saw Chinese students as latent learners dependent on repetition realizing who were unwilling to draw in with associate learning bunch exercises and unwilling to start banter with the educator, two staples of the Western learning framework. Watkins and Biggs (2001) termed this circumstance the Catch 22 of the Chinese learner as they investigated the reasons why Chinese learners appear, to Western critics, to face second rate inputs yet deliver predominant results. Specifically they explained the paradox as follows: 1. Students from Confucian-heritage cultures (CHC) such as China, Hong Kong, Taiwan, Singapore, Korea and Japan, are taught in classroom conditions that in terms of Western Standards cannot be conducive to good learning: large classes, expository methods, relentless norm-referenced assessment, and harsh classroom climate. Yet, CHC students outperform Western students, at least in science and mathematics, and have deeper, meaning-oriented, approaches to learning. 2. A particular aspect of this paradox is the relationship between memorizing and understanding. CHC students are perceived as passive rote learners, yet show high levels of understanding. (Watkins Biggs, 2001: 3) Various studies around this time looked to examine this Catch 22 through showing perception, meetings and surveys, including Watkins and Biggs, 1996 and 2001, Cortazzi and Jin 1996a, 1996b, 1998 and 2001, Ramburuth 2000, Hu 2002. They discovered noteworthy contrasts in the impression of the part of educators, the part of students, study strategies, and the way of life of learning. The Chinese society of learning indicates the dispositions of guardians, society as a rule and the moulding of youthful youngsters. Children in China typically go to full-time kindergarten from the age of two to the age of six when they start primary school. Kindergartens have an instructing syllabus that incorporates figuring out how to peruse and compose Chinese characters, number juggling and general information together with music, workmanship and recreations. More prestigious, and costly, kindergartens incorporate established verse and English in their educational module, while some are even bilingual Chinese and English. Since the one child policy was received in 1978, without kin kindergartens have turned into the socialization preparing ground for these little sovereign youngsters, portrayed as spoilt and badly behaved.

Recommendation for award Essay Example | Topics and Well Written Essays - 250 words

Recommendation for award - Essay Example During this period, I came to know Ms. Jessica Martinez very well. I observed the passion she put in her work and the professionalism with which she coordinated her activities. She normally efficiently managed her time. However, when the workload was too much, Ms. Jessica Martinez would leave later than usual. I have also observed her special attention to details. She always maintained very safe, clean, and organized working environment. Ms. Jessica Martinez is a highly devoted person. I would like to mention that Ms. Jessica Martinez has contributed a lot in starting-up and straightening this school. She has worked closely with the entire school’s committee to enhance the school’s prestige. She has worked hard to develop the school’s educational program and the extra-curricular activities. She is very committed to delivering high quality learning standards. In order to improve the student’s learning abilities and diversify the courses, she has identified unique teaching techniques. Ms. Jessica Martinez succeeds in creating a special connection with her students. They are truly fond of her, because she is very affectionate and protective towards them. She can immediately sense the children’s needs. She is also liked and respected by their parents. I remember once, a parent forgot her purse along with her credit cards, and Ms. Jessica Martinez immediately contacted the parent and returned the purse, under my supervision, following our schools’ internal procedures. In addition, I would like to stress that Ms. Jessica Martinez has a degree in early education. This degree will certainly make her more than qualified to become a

Study on the Internet Assignment Example | Topics and Well Written Essays - 750 words

Study on the Internet - Assignment Example PhD is most likely a level that a researcher must examine any subject of choice in details, for a number of years in his or her course. In this sense, it was decided to study the matter of sample size in PhD studies’ context. The two major concerns of this study were to find out the number of participants who make use of qualitative interviews in their PhD studies, and if this numbers differ depending on the procedural approach. The method of the study A PhD database content analysis was carried out on the â€Å"Index To Theses: A comprehensive listing of theses with abstracts accepted for higher degrees by universities in Great Britain and Ireland since 1716†. This research was performed between the third of August, and twenty forth of August, 2009 (Mason, 2010). In the collection, 532,646 abstracts were used to discover PhD studies, indicating that they had utilized qualitative interviews to collect information. To find out any dissimilarity between diverse research t echniques, a classification of 26 varying qualitative research techniques from different disciplines were used. The methodological traditions were classified into four groups, namely: discovery of regularities, reflection, language characteristics, and comprehension of action or text meaning (Gravetter & Forzano, 2011). The researchers used a â€Å"standard search† with a number of parameters applied: if â€Å"any field† entailed â€Å"insert methodology†; if â€Å"any field† entailed interviews†; and if â€Å"Degrees† entailed PhD. The study looked solely at the use of individual to individual personal interviewing, meaning that focus groups were excluded from this analysis. The outstanding studies were collected using samples. A search on the abstracts was carried out and the following details were recorded on each: category of qualitative research; the methods used; and the number of interviewees who participated (Mason, 2010). Findings Th e findings by the authors indicated that in general, the range of the participant numbers used was between 95 and 1. Of the 560 studies examined, the mean and median were 31 and 28 respectively, perhaps suggesting that the central dispersion measures were consistent in general. It was clear that some approaches used interviews in their methodologies than others. Out of the 26 qualitative methods, 9 returned over 10 studies. The most popular techniques utilized in PhD studies as per this analysis were: life history, grounded theory method, discourse analysis, case study, phenomenology, content analysis, hermeneutics, action research, and symbolic interactionism. Case study projects were the most frequently utilized interviews; 1,401, while the grounded theory accounted for 429, with an inclusion criteria of 41%. On the other hand, qualitative evaluation accounted for the highest mean in the number of participants at 42, while ethnography communication recorded the lowest at 34. Discu ssion The most popular sample sizes were 30 and 20. Forty, ten, and twenty five followed the sequence. The considerable high proportion of studies using the multiples of ten to act as their sample stands out as the most vital finding of this analysis (Rubin & Babbie, 2009). There is no hypothesis-driven or logical reason why samples that end with any single integer would prevail than another in qualitative PhD researches that uses interviews. If the directing concept for qualitative resea

The Power of a Complaint Letter Essay Example for Free

The Power of a Complaint Letter Essay Every business hungers to be successful. Businesses want to put their best foot forward, and their best product to the consumer. However, on occasion, people become upset or disappointed when the product or service does not reach expectation. In this case, businesses often receive the dreaded complaint letter from customers. The purpose of a complaint letter is to bring a grievance to the attention of an owner or manager of the business, so action can be taken as soon as possible. When writing a complaint letter it is important to include appeals to the audience, structure of the letter, tone, and context. Also keep in mind, that playing into the emotions by usage of ethos, pathos, and logos can positively sway the result. Three complaint letters written by Ken Thomas, Chad Bradley, and Kyle Westergren are about having recently bought a pair of shoes from Reebok, PUMA, and Cool Sports Inc. Complaint letters are the reason that businesses strive to please their customers, and take into consideration the constructive criticism of another person. Before crafting an effective complaint letter, one must first realize who their audience is, and what the purpose is. Consider who will be reading the letter and how likely or unlikely it is that the recipient will be sympathetic toward the complaint presented. Be clear on solutions given, and what can be done in return to fix the problem. The writers of a complaint letter want to address their issue by appealing to a specific audience. This audience could be board members, general managers, or even CEOs. In this case, the three complaint letters written by Thomas, Bradley, and Westergren, have expressed their problem to the general managers of the stores in which they purchased the shoes, and are seeking some sort of credit towards a new pair of shoes. By asking for a credit, one also wants to provide the reader with reason as to why restitution is being asked of, which is why one must first recognize the organization and structure of a persuasive complaint letter. The basic context and structure of a complaint letter is pretty simple. Usually, the letters will first contain a heading in the upper left hand corner. It will include all the credentials of the writer and business, including the address of both the addresser and addressee. Then, there is a greeting, such as â€Å"Dear Sir or Madam†. I have written a complaint letter before and usually put â€Å"To Whom It May Concern†, because it may be forwarded to different departments of the company. The opening paragraph should also include context of the situation. The context is basically a form of background information. In the letter written by Chad Bradley, he explains how he had left his shoes in his front porch overnight, and now they had shrunk at least three sizes (Bradley). This type of information should help picture the situation and should provide the writer’s problem to the reader. An account or tracking number can also be beneficial to the reader so that he or she may reference the order, see exactly what was purchased, and how much of a credit should be given if need be. The next section of the letter should include relevant dates or times of when the merchandise was purchased. In the letter to Cool Sports Inc. by Ken Thomas, he explains the chain of dates throughout his order. â€Å"I had been looking at your website since the beginning of June, placed my order on June 21st, and received my package on June 26th† (Thomas). This clarification of time can help the reader produce a timeframe of the events. The last section of a well-written complaint letter explains what type of restitution the writer wishes to receive; it shows the reader of the assertiveness the writer is trying to prove, without being rude or offensive. â€Å"To resolve the problem, I would like you to credit my account for the amount charged on my credit card† (Thomas) explains what Thomas would like done in order to please him, and resolve the issue. When writing a complaint letter, one does not want to be rude to the reader, because a temperamental, rude letter will not go far. By being assertive, yet respectful, one can achieve proper settlement. Now that a basic structure is known when writing a complaint letter, one must appeal to the reader by use of logic. Appealing to logic, or logos, includes both an overall argument and the evidence used to support the argument. To build an effective argument, one must first provide some sort of background information to provide the reader with context as to why the letter is being written in the first place. This was done in the previous paragraph to also show the chain of events in order for the reader to know the timeframe of the situation. In Westergren’s letter, he clearly states why he is upset: â€Å"The problem came when these sneakers turned out no different than the last two pairs, and fell apart. I expect quality when making a purchase, especially when spending almost $100 on shoes. † Westergren clearly states his problem, and I feel he plays a little bit into pathos as well by accusing the company of selling low quality materials. Once one has identified their primary arguments, provide supporting evidence such as details as to what happened to the product, how long ago the product was purchased, and were there other products of the same brand that this has also happened to. By explaining this information to them, it can provide the company with the knowledge that it may not have happened to just you, the writer, but other valued customers as well. Logical appeals are most effective in complaint letters when they are based on both reasoning and credible, supporting evidence. Some people feel it is beneficial to play the â€Å"poor me† card when writing a letter, by directly channeling to the readers moral emotion; pathos. When appealing to readers’ emotions, or pathos, one can also strengthen a complaint letter, especially when wanting to convince the audience. Emotional appeals can be engaging to the audience, but the use of pathos should be appropriate to the situation and the audience. If one is writing a letter of complaint to a shoe manufacturer, in this case, with the intention of receiving a replacement product or account credit, one should appeal to the readers emotions in such a way that she or he can identify with the same concerns so that it does not happen again. Bradley explains in his letter beforehand that this is his only pair of running shoes, works at a gym, and does an incredible job in his last paragraph of expressing pathos. I blame Reebok as much as myself for the shrunken shoes, but now I am worried that I may lose my job, and I do not know where else to turn† (Bradley). By this statement, he is invoking the reader to feel sorry for him, and assuring he is unable to do his job without a pair of running shoes. On the other hand, avoid expressing emotion in such a way that your audience will feel angered or aliena ted. This type of slander will only anger the manager or owner, and nothing will be done of the issue. In complaint letters, one can make strong emotional ties through the use of compelling supporting evidence and persuasive language. One must also make sure to not forget the powerful evidence of credibility when trying to prove the worthiness of a settlement. Appealing to authority, or ethos, begins with one’s own credibility or trustworthiness. In a complaint letter, one can appeal to authority through overall tone as the writer. One must convince the audience of respectfulness towards them and truthfulness about the subject. One can do this by using language that is fair and unbiased. One can also use examples and illustrations that show how well-known the subject is. Such evidence could be how long one has known the business or been a customer since. Westergren provides a perfect example of establishing his credibility in his opening paragraph. â€Å"I really enjoy the style and type of sneaker your company makes (PUMA) because it is a unique style, and that is my reasoning for being a repeat customer for more than 5 years. By stating this, Westergren shows that he has been a satisfied customer for over five years, and now is shocked that he found a flaw in this company, which is the reason he is now writing this letter. Another example comes from Ken Thomas’s letter: â€Å"I have been a satisfied customer for many years, and this is the first time I have encountered a problem with your company. † This quote also shows that Thomas has been a customer for many years, and is also shocked to have had an issue. By stating that you, as a customer, have bought many years’ worth of merchandise from a company or business shows that you, as the customer, know what quality is expected. Taking the time to use ethos in a complaint letter helps to build greater trust and establishes credibility in a positive way for the writer. Lastly, the tone of the writer can cause all of the other appeals to be thrown out, because if the writer has a tone where it is insulting, slandering, or rude, the reader will toss it aside. In order to have the letter read, one must appeal to an assertive, yet polite form of writing. Tone by definition is the writers’ attitude toward the reader, and subject of the message. â€Å"Me, I prefer to stay with the classics: a nice suit, a warm cardigan, socks from Marks Spencer, that kind of thing† (Bradley) shows that Bradley is almost joking with the reader when he writes this statement. He is trying to form a personal connection with the reader, because the reader might agree with his form of style. I feel that by opening yourself up to the reader will show that anger, haste, and revenge are not in the idea behind the letter, but simply the need for a credit, or new pair of hoes. The purpose of a complaint letter is not to slander or be disrespectful to the company or business, but to state your opinion, the problem, and a reasonable solution so that you, as the customer, can tell others of the experience, and provide positive feedback to others as well. By using logic to explain the problem, pathos to explain the problems that are now happening, and ethos to establish why a credit should be received, a writer of a complaint letter can easily earn the respect from a business. By also appealing to the context, which provides background information of the situation, and audience to provide a stance as to who you are trying to reach out to, and voice to still be respectful to the reader, one can ultimately put together a fierce argument, with solid evidence, and an all-around worthy letter. Businesses are always striving to have the highest ratings of their customers, and by taking in the criticism of a few letters, can provide the highest quality service possible.

Use of the Classical Tragic Mold in Shakespeares Macbeth :: Macbeth essays

Macbeth: The Use of the Classical Tragic Mold in Character Development In Shakespeare's tragedy, Macbeth, there are many characters. Only one character stands out, and his name is in the title of the play. Macbeth's character was made in the mold of the ancient Greek tragic hero. Besides being endowed by Shakespeare with an abundance and variety of potential traits and characteristics, Macbeth also follows the Classical Tragic Mold, which is presented with a hefty supply of hubris, and in this case, ambition. Because Macbeth follows the Classical Tragic Mold, he is a Classical Tragic Hero. The first step of the Classical Tragic Mold is recognizing the problem. The problem in Macbeth is not a true problem that presents itself outwardly. The problem for the character of Macbeth is deciding if he should listen to his ambition and kill Duncan. At first, he ponders reasons why not to kill his king. He at first thinks that he cannot kill him because of four reasons: Macbeth is Duncan's subject, Duncan is a good king, they are blood-related, and Macbeth is his host. These reasons dissuade Macbeth at first, but later Lady Macbeth convinces him, by questioning his manhood, to commit the dastardly crime. When he finally murders Duncan, the problem comes to closure. But, even long before then, the next step in the mold had begun: the descent into the abyss. The "decent into the abyss" is the second step in the Classical Tragic Mold. It is started with Macbeth's second soliloquy. This is after Macbeth hears from Duncan that Malcolm was to be named the Prince of Cumberland. "The Prince of Cumberland! That is a step on which I must fall down, or else o'erleap, for in my way it lies ... Let not light see my black and deep desires." (Shakespeare, 281). This quote from the soliloquy indicates that Macbeth has, indeed, told himself that he will commit the murder of Duncan, although he doesn't actually admit it until his wife pressures him to do so. With this decision, the reader (or audience) reads (or sees) that Macbeth is straying from the righteous path, and descending into the abyss, even though he is keeping his feelings to himself. His decision to murder Duncan tarnishes his "war hero" image and casts it in an ominous shadow. The third step in the mold has two parts and is known as Transformation and Transcendence. The character of Macbeth goes into Transformation during his fourth soliloquy. "...I have lived long enough. My way of life is fall'n into the sear..." (Shakespeare, 343).

Bribery Scandal @ Siemens

Case Analysis by Steve Akana steve. [email  protected] edu BUS 685 Global Business Management Case 1 – The Bribery Scandal at Siemens AG Overview The report will analyze the case study and discuss the bribery scandal at Siemens AG. The author of the case study paints a picture of a successful and arguably dominant multi-national firm, with a reputation for a war chest of competencies and innovative products. The obvious question, then, is why would a firm with this resume and list of global achievements become involved with corruption and criminal behavior?Therefore, the case study raised questions such as the accountability of senior managers to the rampant corruption occurring in global divisions. Summary On November 15, 2006, 30 offices and private homes were raided by 200 police officers, tax inspectors, and prosecutors in Munch and other cities in Germany to investigate suspected bribery, embezzlement of company funds, and tax evasion. Five Siemens employees were taken into custody in connection with the case. Swiss prosecutors were also involved in the raids because they had an independent investigation on three people connected to Siemens, which launched in 2005.As a result, there was â‚ ¬420M of questionable payments made over a sevenyear period from 1999 to 2006. Official Siemens records showed the payments as having gone to external consultants. It was determined, however, that the funds were actually paid to foreign purchasing officials and that the expenditures coincided with the procurement of â€Å"fixed-line line telecommunications business in various international markets,† including Italy, Puerto Rico, Greece, and the United States. Siemens acknowledged that certain company employees were engaged in fraud, and the damage to the company could be around â‚ ¬10-30M.Because of the fraud Siemen’s was burdened with an additional â‚ ¬168M in income tax charges since 1999. Their net profit was restated from â‚ ¬3. 106 B to â‚ ¬3. 033B. By the spring of 2007, two former Siemens managers were convicted of embezzlement of company funds (â‚ ¬6M) for the purpose of bribing foreign officials to win a natural-gas turbine contract. The employees argued that their actions did not violate any laws, resulted in no personal gain, and were taken solely for the purpose of improving Siemens’ positioning.They argued that they worked only to secure a lucrative deal in which the payments were required by Enel management as part of the standard bid process. In fact, Siemens AG argued that the court order requiring forfeiture of earnings from the contract, prior to 2002 when the German government instituted a law prohibiting bribes to private officials abroad, specifically, had no basis in law. Analysis It took approximately 200 government officials, made up of police officers, tax inspectors, and prosecutors to indite five Siemens employees.The result was that the company was fined â‚ ¬30M, which wa s approximately 7% of the total â‚ ¬420M in bribes Siemens paid out. Combined, Siemens lost a total of â‚ ¬450M in 2006. Therefore, the company had to restate their net profits for 2006 from â‚ ¬3. 106B to â‚ ¬3. 033B. The adjustment was a mere 1. 4% of their total net profits in 2006. Two Siemens employees gave out bribes worth â‚ ¬6M in order to win contracts. The punishment for these briberies was a fine of â‚ ¬44M; however, the contract awarded to Siemens was worth â‚ ¬450M.Therefore, the company’s gain was a profit of â‚ ¬406M. The penalties Siemens paid were roughly 10% of the overall profit made from the contract. So was it worth it for Siemens to engage in criminal behavior? The punishment they received of paying fines varying up to 10 percent were only a drop in the bucket compared to the profits they gained. So from the viewpoint of a Siemens employee who is willing to break the law in order to gain large profits, it was definitely worth it.A s a matter of fact, if a company anticipates the percentage of penalties that will be applied for breaking the law, they could actually build that figure into their contract award fee and then move on with the business as usual. Furthermore, in addition to the financial repercussions Siemens experienced, the case study also mentioned damages to their reputation. In the end, however, Siemens’ growing profits did not reveal any decreases due to a damaged reputation. By 2011, Siemens ended up making more money than they had in the last five years, since 2007. From 1999 to 2006, their combined net income was â‚ ¬26. 3B (over seven years), and from 2011 to 2007, their combined net income was â‚ ¬31. 95B (over five years). Discussion Questions 1. Is unethical behavior the cost of doing business? What exactly is the role of Senior Managers? 2. Was Siemens penalized enough? Should fines be used as a deterrent to bribery? Are these the effects of the absence of adequate laws or weak enforcement practices? 3. Relativism vs. Normativism (Co-Determination Law). Relativism is the idea that ethics and morals are based on the context of a situation; the people involved, and their beliefs.Normativism is the idea of universal law based on what is good for everyone alike. So in this situation, would it be more appropriate to view Siemens’ actions in the context that they were simply trying to make profits? Conversely, would it be more appropriate to view the situation as what might be good for one company is not good for others, creating an unfair playing field? Would you apply relativism or Normativism to this case study when examining the Co-Determination Law? 4. Can you discuss in your own words, what is the difference between lobbying and bribery?Recommendations 1. Executive Ethics Program – Mandate that anyone equal to or above a director level to undergo a specialized business ethics and regulations program for executives. We should hold the gov ernment responsible to provide this training. The program would be taught by people who enforce the law, such as litigation lawyers and prosecutors. Training the people in the company at the level where the bribes derive from is much more appropriate than mandating a company-wide training where only lower level employees will end up receiving this training. 2.Levy Stricter Fines – Any company caught giving bribes for any reason will not be allowed to keep the profits they made as a result from the contracts won. The fines the company will owe to the government will be the equivalent to the gains received or the potential value of the contract being awarded. If the company is found guilty, they must walk away from the contract, allowing other companies that did not break the law to rebid on the contract. 3. Two Years of Probation – companies that break the law will not be allowed to bid on any contracts in the industry in which the contract existed, i. . a contract with an Energy Company would prevent further bids on any contracts in the energy industry for two years. Lessons Learned 1. 2. 3. 4. A strong ethical culture is critical for effective corporate governance. Merely publicizing the need for integrity won’t bring it about. Senior executives need to know what is going on throughout the organization. Strong internal control is more important in a widely dispersed and decentralized company. 5. A focus on â€Å"making the numbers† will never be successful in the long run. Questions still needing to be answered 1.How acceptable are bribes and kickbacks in industrialized countries? 2. Who will go to jail, and how much will the financial settlements cost Siemens? 3. What will be the effect of the scandal on Siemens’s strategic plans to acquire/dispose of business units? 4. Where were the internal and external auditors? 5. Can an outsider like new CEO Loscher really change an entrenched corporate culture? Reference Deresky, Hel en. (2011). International Management: Managing Across Borders and Cultures (7th Edition ed. ). Upper Saddle River: Prentice Hall.

Commerce 101 - The Business Administration Certificate 2019

A certificate in business is an introductory program to the world of business, an educational option that can be invaluable to those of us who need a change midstream or otherwise. It is an opening gambit for people who recognize the value of graduate work in business and who would like to open a business but have little understanding of the operational basics. Typically, a business certificate program is a one year introduction to the principles and practices of business, although some schools offer concentrated courses that can be completed in a shorter period. Often you will find that a school will provide for areas of concentration within their certificate offerings. One institution offers a business essentials concentration, an MBA foundation, and an international business concentration. With those options you can have your eye on entrepreneurship, an MBA, or a leg up when applying for a midlevel position with a multinational corporation. A business certificate is a solid initial step in continuing education for those wishing to crack the business world and can contribute to a resume in virtually any job search. Not much has changed since Calvin Coolidge commented that The business of America is business. Courses typically will range through statistics, accounting practices, the fundamentals of economics and other business basics. But those interested will also find instruction on marketing, guidelines for handling personnel and import- export practices. Capella University offers a certificate in Professional Project Management. Boston University Metropolitan College offers certificates in Business Management, Marketing, and International Business Management. There are enough business certificate programs now available that students can browse for the areas of concentration in which they are interested. .ud94ada226a35a666b5c968b155f34afa { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #34495E!important; box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -moz-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -o-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -webkit-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); text-decoration:none; } .ud94ada226a35a666b5c968b155f34afa:active, .ud94ada226a35a666b5c968b155f34afa:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .ud94ada226a35a666b5c968b155f34afa { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .ud94ada226a35a666b5c968b155f34afa .ctaText { font-weight:bold; color:inherit; text-decoration:none; font-size: 16px; } .ud94ada226a35a666b5c968b155f34afa .post Title { color:#000000; text-decoration: underline!important; font-size: 16px; } .ud94ada226a35a666b5c968b155f34afa:hover .postTitle { text-decoration: underline!important; } READ Top Internship Mistakes to AvoidSome programs offer just the basics. One accredited online college has a business certificate program that can be done in as little as six months, if you have the time to devote to it. Some certificate programs are designed to sharpen the skills and broaden the opportunities for people who have secured a professional position. For that reason, many of their courses are taught at night and/or online. It is important for potential students to keep in mind that distance learning opportunities are expanding rapidly. If an established campus has a program that interests the individual, a simple phone call will indicate whether that program has been made available online. A certificate in business can lead in a number of directions but, most importantly, it will get the potential student noticed. Student can tailor the certificate classes to focus on their professional area of interest. They come in all sorts of packages as well: online, in the classroom, at night; through local institutions and virtual universities. If the desire to move forward in the business world exists, the business certificate is a great first step. .ua9614463c8f10014df30fcb78829a720 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #34495E!important; box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -moz-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -o-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -webkit-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); text-decoration:none; } .ua9614463c8f10014df30fcb78829a720:active, .ua9614463c8f10014df30fcb78829a720:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .ua9614463c8f10014df30fcb78829a720 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .ua9614463c8f10014df30fcb78829a720 .ctaText { font-weight:bold; color:inherit; text-decoration:none; font-size: 16px; } .ua9614463c8f10014df30fcb78829a720 .post Title { color:#000000; text-decoration: underline!important; font-size: 16px; } .ua9614463c8f10014df30fcb78829a720:hover .postTitle { text-decoration: underline!important; } READ Heroes of The Information Technology BusinessRelated ArticlesThe Perks of Joining the World of International Business DegreesGetting Started With a Career in BusinessA Crash Course in Business AdministrationWhy not an MBAAn Education in Business Accounting AYour Entrepreneurship in Your Enterprise